
From Education to the Voluntary Sector
Fran Bussey – From Headteacher to Operations Manager
Before I joined Young Gloucestershire, my working world was state education. I trained as a primary teacher, moved into leadership and became very familiar with the rhythms, pressures and expectations of school life. Moving into the voluntary sector felt like a significant shift.
In some ways, it was. In other ways, not so much. I quickly realised that much of what had driven me in education had simply followed me into a different setting: wanting young people to feel heard, helping them overcome barriers, building relationships and finding practical ways to make things a little easier. What changed most was not my sense of purpose, but the way I was able to work.
One of the biggest differences has been workload. In education, my normal day was often 7:30am to 5:30pm, but the hours only told part of the story. I used to describe the school year as a marathon punctuated by sprints assessment points, MyPlan reviews, report writing, parents’ evenings and whatever deadline came next. Even weekends could be overshadowed by the “Sunday Scaries”, with part of my mind already on Monday. And while the school holidays are undoubtedly a lovely perk, I often reached them exhausted, with the first few days feeling more like recovery than rest.
What feels strangest now is realising how normal that had become. For a long time, being constantly busy and often exhausted felt almost like proof that I was doing my job properly.
Moving into the voluntary sector has not meant moving into an easy job. There are deadlines, safeguarding responsibilities, funding pressures and difficult conversations. But the rhythm feels different. I still care deeply about doing my job well and I still work hard, but I am learning that being effective and being exhausted are not the same thing.
There have been other differences too. One of the biggest has been the importance of voluntary engagement in youth work. Young people are choosing to take part, which gives them more ownership over the support, more say in what they want to work on and more space to move at a pace that feels right for them. That sense of choice can make a real difference in helping change actually stick.
The support is also genuinely individualised. It is not about making a young person fit a particular model, but understanding what is going on for them, what matters to them and what they want to change. It feels much more like working with a young person than doing something to them.
But some things have stayed exactly the same.
Relationships are still everything. The relationship between a youth worker and a young person is what makes everything else possible, and the same is true internally. Strong relationships between colleagues, teams and departments make a huge difference to how well an organisation works.
That part feels very familiar. Whatever the setting, people do their best work when they feel trusted, heard, challenged and supported.
Could your skills benefit a job in the voluntary sector?
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