Booking & Cancellation Policy
In order to reduce the number of people who fail to attend after booking we have introduced a deposit system. Please be aware when booking training:
All free courses require a £10 refundable deposit per person.
This can be paid by cheque or cash to YG within 7 days of making a booking. If a deposit is not paid, your place on the course will be cancelled. Once you have attended the course we will refund the cheque/cash deposit.
All charged courses must be paid for in full upfront by cheque or cash.
Payment must be received within 7 days of making the booking otherwise your place on the course will be cancelled.
Cancellation policy for training courses:
We require seven days’ notice to cancel your reservation:
- If seven days’ notice is given there will be no charge and all deposits/payments will be refunded.
- If less than seven days’ notice is given we will retain the full cost of the course, or in the case of free courses we will retain the £10 deposit.